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AND Desktop - Version Overview



Depending on your requirements you can select the type of AND Desktop client which fits best in your environment.

FeatureAND Desktop CTDAND Desktop CTIAND Desktop CCAND Desktop AC
Phone Control✓✓✓✓
Click-to-Dial✓✓✓✓
Terminal Server Support✓✓✓✓
Centralized Configuration✓✓✓✓
Centralized Management✓✓✓✓
Centralized Licensing✓✓✓✓
Global Call List-✓✓✓
Outlook DialingOptionalOptionalOptionalOptional
Single Logon✓✓✓✓
Full Call Handling-✓✓✓
Manager/Assistant-✓*2✓*2✓
Presence-✓*1✓*1✓
Automatic Call Distribution--✓✓
Queuing--✓✓
Global Presence---✓
Directory Integration-*3✓✓
Exended Caller Information-*3✓✓


*1 Presence requires AND Phone Group or AND Phone Presence licenses
*2 Only available with AND Phone Group MA licenses
*3 Integration with AND Phone Directory


Phone Control enables you to control your IP phone by your computer.

Click-to-Dial enables you to mark a phone number in any application and dial this number by hotkey.

Full Call Handling enables you to initiate, terminate and forward calls. Additionally you control the speaker/headset and microphone directly within the client.


 
© 2000-2007 ANDTEKANDTEK Cisco Unified CallManager Group and Presence ServiceANDTEK Mini ACD for small Call Center services - automatic call distribution for Unified CallManagerANDTEK voice recording for Unified CallManager Express with secure recordingANDTEK IP phone lockout and phone lockdown to secure unified communication networksANDTEK voice and media broadcast solution with crisis conferencingANDTEK Directory integration for Active Directory, LDAP and SQL into Unified Communication NetworksANDTEK IP camera integration and door opener for Unified CallManager networksANDTEK IP phone settings module to simplify profile selection on IP phonesANDTEK Directory integration with KIRK DECT handsets and Unified CallmanagerANDTEK PC desktop client for IP phone control, click-to-dial, MS Outlook dialer and presence integrationANDTEK Rapid application development platform for unified communications applications serviceANDTEK Business softphone for Windows Vista, Mac OS X and Linux to communicate with Unified CallManager english | deutsch


United States, United Kingdom, France, Germany, Singapore
 
Fastlinks: Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Camera | IP Phone Settings | Broadcast and Paging | DECT | Communications Applications
 
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